Operation & monitoring

Cibicom’s Network Operations Centre (NOC) is the heart of the operation of our customers and our own networks. For more than 30 years, we have lived up to the extremely high requirements for operational security and reliability, which is required e.g. for the national TV and radio broadcasting and mission-critical communication services.
Preventive troubleshooting and maintenance, event logging and analysis, remote debugging, reporting of specific errors and statistics to our customers are also part of the daily routines of Cibicom’s monitoring center.

Highly qualified staffing 24/7 – all year round
The 24-hour staffing at Cibicom’s NOC has a unique experience and competence, and you as a customer have access to years of experience in analysing everything from simple alarms to comprehensive faults in very complex infrastructures.
And of course, all of our processes and routines are developed in full compliance with standards, such as ITIL.

Maximum reliability
We monitor everything from the individual components to the entire communication networks, no matter where in Denmark these are and whether they are part of new or old infrastructure.
Of course, all the vital functions of our NOC are doubled and in some cases even tripled to ensure our customers the best possible outcome.

Call us on +45 70 11 80 11 or send an e-mail to sales@cibicom.dk to learn more about our comprehensive services